Recording
Check microphone permission, the selected audio source, available storage, and whether another app is using audio.
Help
DBDB Scribe Support
Answers are available offline in the app. Open Settings → Help & User Guide to search the full guide.
Troubleshooting
Transcription
Confirm the recording exists, select an installed transcription model, and use the recovery guidance in Help if processing is interrupted.
Models
Optional models require an internet connection, enough free storage, and time to download and validate.
Export and backup
Check destination access and available storage. External files remain outside DBDB Scribe until you remove them.
Contact support
No login is required. In your message, include the app version and build, platform, device model, and the exact error shown. Please do not send sensitive recordings or transcripts unless they are necessary and you intend to share them.